Shipping & Returns

Shipping ends at 4:00 pm, pst

For International Shipping information click here

Parcel- International and Domestic
Fed Ex
Other carriers as per customer request with their account#

Metro area + (OR, WA, ID, CA, AZ)

Fed Ex
USF reddaway

International Freight
Click Express
Clear Freight
Other carriers as per customer request with their account#


At Thermo By Products, we take pride in our products and want you to be completely
satisfied with your purchase! If you are not completely satisfied for any reason,
please return the unused merchandise within 30 days of the date it was shipped to you,
and we will issue a refund or make the exchange of your choice. Please allow up to 14 days for any return process and warranty returns to be processed, cancelled orders paid by paypal, please allow 3 days for your refund to be issued.

The item must be in the original box in order to do any type of refund or exchanges and must not been installed, any indication that the item has been installed, the return will be void and will be sent back to sender, the sender will have to pay shipping back.

After 30 days of receiving your item:
A refund of the purchase price less shipping and handling will be made & less 20% using the
same method and to the same credit card used on the original order.
Returned defective or used merchandise will be inspected, and a handling fee of up
to 20% may be charged. Refused Shipments are subject to a 20% restocking fee.
Shipping & handling will not be refunded on Refused Shipments. Special order returns are an automatic 20% restocking fee and credit is not issued for freight charges.